We will replace any bottle of wine that is damaged or flawed. We ask the customer return the unfinished portion of the original bottle for replacement within 30 days of pickup. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to firstname.lastname@example.org to arrange for the return of corked or flawed product.
Once the wine is received we will arrange for a replacement bottle. If the original wine selection is sold out or otherwise unavailable, we reserve the right to replace the flawed bottle with a bottle of equivalent value and quality.
Wine Club members agree to a 3 month minimum commitment and Club member authorizes their credit card to be charged the Wine Club fee on the 1st of the month. After the initial 3 months, Club member may cancel at any time without penalty, subject to the following: Cancellations must be completed before the 23rd of the month to take effect that month. Cancellations after that date will take effect after the upcoming month’s wine club delivery.
But don't just take our word for it! Take notes and follow along with our tasting guide to start picking out details of the wines you love. Or come in to chat with our sommeliers at any Louie's Wine Dive restaurant.
Pick up at your convenience at the Louie's Wine Dive location of your choice. No shipping means we're putting more of your dollars toward what matters: sourcing and purchasing top quality wine.
Unlike most wine clubs, our team is not pigeonholed in having to use wine of a select brand or region, but rather is procuring wine focused on your enjoyment and building knowledge.
Keep up to date on the latest wine releases, events, and news.